Discuss the barriers to effective listening by listing the five barriers and what the speaker and listener can do to overcome each barrier

What will be an ideal response?


(1)Information overload—speaker: develop message that's clear and easy to understand,use interesting supporting material, build in redundancy; listener: concentrate harder on message, identify the most important parts of the message.(2)Personal concerns— speaker: use attention-holding strategies and "wake-up" messages; listener: focus on the speaker's message rather than on your own self-talk.(3)Outside distractions—speaker: monitor physical arrangements, take action to eliminate distractions; listener: aggressively attempt to control the listening environment.(4)Prejudice—speaker: use strong opening statements that focus on listeners' interests; listener: focus on the message, not on the messenger.(5)Differences between speech rate and thought rate—speaker: build in redundancy, be well organized, use clear transitions, make major ideas clear; listener: mentally summarize the speaker's message while you listen.

Communication & Mass Media

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When groups use negative words to describe themselves or other group members, it is

a. considered offensive to in-group members. b. appropriate for out-group members to use the same terms. c. seen as appropriate for in-group members because in-group members recognize that there is no intent to harm or demean. d. none of the above.

Communication & Mass Media

Unwelcome conduct of a sexual nature that

interferes with a person's ability to perform a job or gain an education and that creates a hostile, intimidating or offensive environment is defined as . A. quid pro quo sexual harassment B. coercion C. hostile environment sexual harassment D. intimidating environment sexual harassment

Communication & Mass Media

This purpose-related challenge derives from whether or not audience members believe they can effect changes

What will be an ideal response?

Communication & Mass Media

In considering whether and how to use PowerPoint slides, your first step is to

A. create the outline for your speech. B. compile a list of potential slides. C. investigate the availability of photos on the Internet. D. decide the ideal number of slides.

Communication & Mass Media