Which statements illustrate the benefits of productive communication? Select all that apply
1. Quick resolution of misunderstandings
2. A more motivational climate
3. Less staff turnover
4. Less need for staff to express different points of views
5. A productive rumor mill
1, 2, 3
Explanation: 1. If there are misunderstandings, productive communication is likely to lead to a quick resolution. Less "failure to communicate" excuses are given.
2. If communication is productive, the climate is more comfortable. A comfortable climate is motivational.
3. There is less conflict and less staff turnover.
4. Productive communication allows free expression of differing points of view.
5. Productive communication leads to a decreased need for a rumor mill.
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