In general, case managers who are culturally sensitive understand that:
I. each client is unique.
II. sustained eye contact is essential.
III. language has different meanings.
IV. biases can hurt the relationship.
A. II, III and IV
B. I, II, III, and IV
C. I, III and IV
D. I, II and III
C
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A "naturally occurring network" is a valuable political resource to develop because
A. It is made up of like-minded people B. It exists in communities where large numbers of older people can be found C. It provides support to its members through consistent, timely information again and again D. Over time, the network provides financial support as well
Which of the following is not a level of tuning in?
a. The specific client b. The phase of work c. The general category of the client d. Professional ethics
A non-parametric alternative to the one sample t-test is:
A) Mann-Whitney U B) Wilcoxon Sign C) Chi-square goodness of fit D) simple ANOVA
Social Security programs in Europe served a “state-building” function by
A. converting wages into a property interest in government. B. creating the need for administrative structures and personnel. C. making workers more loyal to the government. D. all of these.