You will use the direct strategy for your message when the bad news is not damaging, when the receiver might overlook the bad news, when directness is preferred, and when
A) the bad news threatens the customer relationship
B) the bad news is unexpected.
C) firmness is necessary.
D) the bad news will provoke a hostile reaction.
C
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A prior period adjustment should be reported as an adjustment to the retained earnings balance at the beginning of the period in which the adjustment was made
a. True b. False Indicate whether the statement is true or false
The most serious problem with unnormalized databases is the
a. update anomaly b. insertion anomaly c. deletion anomaly d. none of the above
All of the following are mentioned in the text as specific guidelines to follow to avoid problems in question wording EXCEPT:
A) use ordinary words. B) avoid ambiguous words. C) use leading questions. D) use positive and negative statements. E) C and D
Commercial paper short-term financing is usually available only to large firms.
Answer the following statement true (T) or false (F)