Which of the following frameworks provides information technology (IT) services based on a synthesis of the best ideas from international practitioners?

a. ITInfrastructure Library (ITIL)
b. Committee of Sponsoring Organizations (COSO) 2013
c. Control Objectives for Information and Related Technology (COBIT)
d. International Standards Organization (ISO) 27002


a. ITInfrastructure Library (ITIL)
Information Technology Infrastructure Library (ITIL) provides a proven and practical framework for planning and delivering IT services based on a synthesis of the best ideas from international practitioners. It also provides best practices and criteria for effective IT services such as help desk, network security, and IT operations.

Computer Science & Information Technology

You might also like to view...

A(n) ________ is an image that is configured so that parts of the image can be used as one or more hyperlinks.

a. image map b. hyperimage c. navigation image d. list marker image

Computer Science & Information Technology

You would like to conduct a survey and ask your web page visitors to indicate the computer operating systems that they use. Each visitor could use more than one computer operating system. Select the form control that is best to use for this purpose.

a. check box b. radio button c. text box d. scrolling text box

Computer Science & Information Technology

Large block sizes generally ________ the number of I/O operations required to access file data; small block sizes generally ________ the amount of internal fragmentation.

a) increase, increase b) increase, reduce c) reduce, increase d) reduce, reduce

Computer Science & Information Technology

Inheritance is an example of what type of relationship?

A. is-a B. has-a C. was-a D. had-a

Computer Science & Information Technology