Market research can help you get a fix on who your customers are and ________.
A. where you can reach them
B. what they want and need
C. how they behave
D. All of these.
Answer: D
Business
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A) attitudes, interests, values B) beliefs, feelings, likes C) ethnicity, gender, race D) all of the above
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Interaction that is hostile and insulting is often referred to as which of the following?
A. argument B. aggression C. texting D. flaming
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Personal selling is well suited for situations involving routine, inexpensive products and
low-involvement products and services. Indicate whether the statement is true or false
Business
A crime is the violation of a statute for which the government imposes a punishment
Indicate whether the statement is true or false
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