Negotiation is a form of conflict resolution. Which of the following terms are associated with negotiation (select all that apply)?
a. Bargaining power
b. Distributive bargaining
c. Integrative bargaining
d. Mediation
e. Collective bargaining
A, B, C, D
Bargaining power refers to another person's inducement to agree to terms. Distributive bargain-ing is what either side gains at the expense of the other. In integrative bargaining, the focus shifts to problem solving, and negotiators reach a solution that enhances both parties and produces high joint benefits. Mediation is a process in which a third party encourages the two parties in conflict to acknowledge that they have injured the other but also are dependent on each other.
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A) True B) False
A variety of factors influence the level of anxiety experienced by the patient faced by a stressful situation. Which would the nurse outline? (Select all that apply.)
a. How others perceive the event b. The number of stressors present at one time c. Degree of change the stressors require d. Present role assumption e. Previous experience with a similar situation
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