One emergency response communication guideline from the Resolution and Evaluation stage is:
a) to provide all needed and approximate information to reassure audience and calm anxiety.
b) to inform and persuade about ongoing cleanup, recover and rebuilding efforts.
c) broad-based cooperation with and support of emergency responders and recovery efforts.
d) to react to feedback from affected publics to correct misunderstanding and rumor.
ANS: b
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The shared expectations group members have regarding each individual's communication behavior in the group are known as ________
a. group roles b. group styles c. task roles d. task management
When asked by the National Association of Colleges and Employers (NACE) about what skills they seek in the college graduates they hire, employers rated which skill as the most important?
a. oral communication skills b. written communication skills c. listening skills d. computer skills e. proficiency in your field of study
The difference between a training generalist and a training specialist is that:
a. a generalist makes more money than a specialist. b. a generalist is a "jack-of-all-trades." c. a generalist is usually housed in large training departments. d. a generalist performs the same tasks everyday.
Groupthink
What will be an ideal response?