The client asks for a copy of his medical record. The best response by the nurse is which of the following?
1. "I'm sorry, but we are not allowed to give you a copy of the chart."
2. "I will get that for you right away."
3. "I will have to get permission from the doctor."
4. "I will need a written request from you to send to Medical Records."
4
Rationale: The client has a right to obtain a copy of the chart, but the request must be written, and there might be a charge for the copy. Telling the client that providing a copy of the chart is not allowed is not true. The student may not copy the chart for the client, it must be copied by the Medical Records department, and permission from the doctor is not required. However, it would be a courtesy to notify the doctor that the client requested a copy of the chart.
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