Which of the following is an example of a relationship strategy salespeople for XFormation could use?
A) Use mirroring and other subtle methods to create rapport and a good relationship with the customer so the customer ultimately buys.
B) Understand all the training products they sell and how to customize a package for the customer.
C) Examine how they can add value for customers so the customers will continue to contract with XFormation on a long-term basis.
D) Give a presentation to the customer after planning out the objectives carefully ahead of time.
E) Understand the customer's needs and what and how they need to buy.
C
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A. over 50 B. over 60 C. over 70 D. 47
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