What simple fact could help explain the rapid growth, holistic use, and impressive results of Six Sigma at Cigna?


At Cigna Corp., a 28,000-employee provider of employee health care and related insurance benefits, the vice president of Six Sigma business excellence is just two levels below the CEO on the organizational chart. The woman who holds this title, Leslie Behnke, reports directly to a member of the corporation's management team. This simple fact helps to explain the rapid growth, holistic use, and impressive results of Six Sigma at Cigna.

Business

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A. behavioral interview B. job preview program C. on-the-job training program D. structured training program E. employee engagement program

Business

What is horizontal conflict? Illustrate your answer with an example

What will be an ideal response?

Business

Which of the following is not good advice for communicating clearly in other cultures?

A) Stay away from specific examples. B) Avoid jargon and slang. C) Encourage questions. D) Use a variety of media. E) Use humor sparingly.

Business

fundamental question in inventory management is ______.

a. how much to order or produce b. what product features to offer c. at what price the product should be sold d. what sort of packaging is required

Business