What key elements are important in empathic listening?
What will be an ideal response?
It is important to attend to the speaker, try to feel what he/she feels, and not be
too quick to offer responses.
Communication & Mass Media
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Define work team, and discuss the reasons why work teams are different from groups.
What will be an ideal response?
Communication & Mass Media
One sign of a good theory is whether scholars can test it to see if it is false
a. True b. False
Communication & Mass Media
Friendships of __________ are characterized by loyalty, self-sacrifice, and mutual affection
Fill in the blanks with correct word
Communication & Mass Media
The degree to which individuals are aware of and use emotional cues to guide their communication is called
a. affective orientation. b. emotional expressiveness. c. emotional intelligence. d. empathy.
Communication & Mass Media