The nurse wants to reduce the stress level for a preoperative client. Which of the following communication techniques can the nurse use to achieve this result?
1. Allow the client to be alone before the surgery.
2. Observe and ask the client if there is anything that can be done to help reduce her anxiety.
3. Refer to the client by her first name.
4. Make tasteful jokes or comments to help the client laugh.
2
Strategies to reduce preoperative stress include observing and asking the client if there is anything that can be done to help reduce her anxiety. Leaving the client alone before the surgery will not help reduce stress. Referring to the client by her first name might be considered unprofessional and should not be done. Making jokes is also not a professional behavior and should not be done by the nurse.
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