Which of the following best describes the goal of assertiveness?
a. Offering responses that contain "you" statements
b. Indirect communication
c. Standing up for one's personal rights
d. Ignoring the rights of others
ANS: C
Assertive behavior is defined as setting goals; acting on those goals in a clear, consistent manner; and taking responsibility for the consequences of those actions. Assertive communication is conveying this objective in a direct manner, without anger or frustration. The assertive nurse is able to stand up for personal rights and the rights of others.
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