Personal digital assistant (PDA) is a small handheld computer that performs simple tasks such as taking notes, scheduling appointments, and maintaining an address book and a calendar. The PDA screen is touch-sensitive, allowing a user to write directly on the screen, capturing what is written.

Answer the following statement true (T) or false (F)


True

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_____ often help ensure that a user does not receive the same unsolicited information multiple times.

A. Phishing B. Cookies C. Hosting D. Podcasts

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Which of the following is an example of a fixed cost for a bridal gown shop?

A. The cost of the mannequin used to display current gowns B. The cost associated with dying the shoes to match the bridesmaids' dresses C. The cost associated with the layaway of variously priced gowns D. The services of the seamstress to fit each gown E. The cost associated with a generous return policy

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Which of the following items should appear in the close of a letter denying a claim?

A. an apology B. effort at resale C. an explanation of why the claim was denied D. an offer to set up a meeting to discuss the claim

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To write effectively at your computer,

a. integrate the thinking and writing processes by adding, cutting, and moving text. b. use the thesaurus feature to double-check spelling. c. avoid the use of color and themes. d. adjust point sizes, fonts and spacing to make your document appear longer.

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