In one or two sentences, define business impact analysis (BIA).

What will be an ideal response?


Business impact analysis (BIA) is an investigation and assessment of the impact that various events or incidents can have on the organization. A crucial component of the initial planning stages,  it also provides a detailed identification and prioritization of critical business functions, which would require protection and continuity in an adverse event.

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Why would a home office send a company representative to a service facility?

A. Promote programs and incentives B. Protect the company’s interest C. Make sure retail customers are treated properly D. All of the above

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This is the cutting away of the sharp external or internal corner of an edge.

a. round b. fillet c. pad d. chamfer

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The limits of highway and road projects are identified by _____.

a. red flags b. signs c. right-of-way stakes d. monuments

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Answer the following statement(s) true (T) or false (F)

1. The TELCO must supply enough power to ring all the phones connected to a given telephone line. 2. When the phone is on the hook the internal “hook switch” is open. 3. The wiring running from the MDF to the IDFs that complete a floor-to-floor run uses a riser cable. 4. Adding more capacitance to a telephone line will decrease the amount of crosstalk. 5. If you are dialing a number in the same area code as you, you don’t have to dial all 10 digits.

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