The first thing you should do when answering the telephone is ____.
A. schedule an appointment for the caller
B. put the caller on hold
C. identify the medical office and yourself
D. notify the physician that a patient is calling
E. ask the caller why he is calling
C. identify the medical office and yourself
When you answer the phone, greet the caller first with the practice name and then with your name.
You might also like to view...
Losing an electron causes an atom to become __________
Fill in the blank(s) with correct word
You are attempting to increase your cardiovascular endurance in an effort to better perform your job as an EMT. Which action would be most appropriate in working toward this goal?
A) Increasing sleep to 8 to 10 hours per day B) Weight lifting with attention to the upper body C) Walking on a treadmill 3 to 4 times per week D) Doing stretching exercises every 4 hours while awake
A trauma assessment should be completed within 1–2 minutes and includes all of the following tasks except:
a. taking a complete history. b. evaluating a patient's level of consciousness. c. assessing the ABCDs. d. performing a detailed physical exam.
Code for cytopathology, smears, any other source; screening and interpretation
A) 88154 B) 88155 C) 88160 D) 88162