A(n) ________ system is one where pay increases come with certification of new abilities.
A. task-based
B. work-based
C. multiskill-based
D. assignment-based
E. job-based
Answer: C
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What should be avoided when granting claims and requests for adjustment when your company is at fault?
A) Blaming anyone in the organization by name B) Going into the details of how you plan to resolve the situation C) Starting with the assumption that the information the customer provided is correct D) Openly sympathize with the customer's situation E) Take or assign personal responsibility for setting matters straight
A purchase order is sent from a company's
A) purchasing department to the supplier. B) requesting department to the supplier. C) requesting department to its accounting department. D) treasurer to the supplier.
Which of the following approaches to distribution channels should manufacturers adopt during
the introductory stage of a product's life cycle? A) Manufacturers should offer trade discounts to distribution channel members. B) Manufacturers should use online distribution channels more than traditional channels. C) Manufacturers should limit the number of channel partners. D) Manufacturers should avoid using external distribution channels.
Use the information in Scenario 4.7. What is the pre-tax cash flow (net present value) for alternative #2 compared to the base case of doing nothing for the next five years?
A) negative pre-tax cash flow B) more than $0 but less than $100,000 C) more than $100,000 but less than $200,000 D) more than $200,000