Paul's boss has asked him to develop training on the company's new software. What should Paul's first step be?

A. Analyze the training task
B. Develop training objectives
C. Organize training content
D. Select training resources


Answer: A

Communication & Mass Media

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A signpost that enumerates the ideas and points that will be presented in a speechis known as

a. a summary. b. a specific purpose. c. a preview. d. an emphasis statement.

Communication & Mass Media

Jason told the audience that everyone makes mistakes and then related the time he accidentally washed his hair with his mother's hair dye instead of shampoo and came out of the shower with purple hair. To make his speech interesting, Jason was using _____.

A. vivid language to describe the event B. interesting presentation aids C. adult learning principles D. appropriate humor

Communication & Mass Media

Which of the following is NOT recognized as a factor in interpersonal attraction?

A. complementarity B. potentiality C. similarity D. physical attractiveness

Communication & Mass Media

Jerry is a politician who calls a press conference after being accused of taking bribes.Instead of addressing the accusations in the press conference, Jerry speaks about the evils of child pornography. What fallacy is Jerry practicing?

a. red herring b. appeal to misplaced authority c. hasty generalization d. either/or

Communication & Mass Media