E-mail and text messages to customers about their vehicle repairs should:

A. Stick to the facts
B. Be long and detailed
C. Convey personal feelings
D. All of the above


A. Stick to the facts

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Which of the following is not a symptom of heat exhaustion?

A. Headache B. Weakness C. Muscle cramps D. Stop sweating

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Why must condensate pumps used with condensing furnaces be approved for furnace condensate use?

A) The condensate from a furnace is flammable and only furnace-rated condensate pumps can pump flammable liquid. B) The condensate from a furnace is mildly acidic and can damage the materials in some condensate pumps. C) The condensate from a furnace is mildly alkaline and can damage the materials in some condensate pumps. D) The furnace manufacturer will void the warranty if the wrong condensate pump is used.

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In RC and RL integrators and differentiators, transient time is equal to the:

A) pulse width times five. B) time constant. C) pulse width. D) time constant times five.

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The basic difference between a fuse and a circuit breaker is that:

A) a circuit breaker is reusable. B) a fuse is faster. C) a fuse is reusable. D) a circuit breaker is more reliable.

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