A nursing supervisor is scheduling holiday hours. When the supervisor tells the staff nurse that she needs to work Christmas day, the staff nurse calmly states, "I worked last Christmas and will not work this Christmas."
When the supervisor says ‘But I need you to work," the nurse repeats "I worked last Christmas and will not work this Christmas." This is an example of which assertive behavior technique?
A. Shifting from content to process
B. Standing up for one's basic rights
C. Responding as a broken record
D. Defusing
ANS: C
"Responding as a broken record" is an assertive behavior technique that consists of persistently repeating in a calm voice what is wanted.
You might also like to view...
When auscultating heart sounds, the nurse should:
a. listen at the 3rd intercostal space on the right side of the client's chest. b. count the lub-dub as one beat. c. count for 15 seconds and multiply by 4. d. expect the count to be different from the peripheral pulse.
The nurse is assessing a client's precordium. Which of the following should be included in this assessment? (Select all that apply.)
1. Palpate the precordium. 2. Palpate temperature and pulses of extremities. 3. Assess blood pressure. 4. Percuss the precordium. 5. Auscultate heart sounds. 6. Identify the location and timing of heart sounds.
A nurse is writing a research paper for a class using Microsoft Word®. The home ribbon toolbar is open. Which of the following would the nurse find on this toolbar? Select all that apply
A) Typeface size B) Formatting appearance C) Line spacing selections D) Numbering options E) Thesaurus
The client experiences cramping during instillation of the peritoneal dialysis. The nurse should:
A. Check the temperature of the solution B. Have the client move around in bed C. Increase the flow rate of the solution D. Remove all of the solution from the client quickly