Which of the following statements accurately describes recommended guidelines for overcoming resistance to change? Select all that apply
A) Explain the proposed changes only to the managers of the people involved.
B) Whenever possible, use technical language to describe the changes.
C) List the advantages of the proposed change for members of the group.
D) Avoid relating the change to the group's existing beliefs and values.
E) If possible, introduce change gradually.
Ans: C, E
To overcome resistance to change, the nurse should explain the proposed change to all affected people in simple, concise language; list the advantages of the proposed change, both for the individual and for members of the group; relate the proposed change to the person's (or group's) existing beliefs and values; if possible, introduce change gradually; provide incentives for commitment to change such as money, status, time off, or a better working environment.
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