An accreditation body visitor is touring a facility that has been designated as a High Reliability Organization (HRO). The visitor could reasonably conclude that this facility's nursing staff
a. is highly reliable in preventing errors.
b. has a reliable patient safety record and is a model for hospitals.
c. is constantly alert for systems processes that could lead to errors.
d. reliably reports all patient care errors to the appropriate body.
C
An HRO has employees who are constantly alert for things that could go wrong and ways to recognize and recover from mistakes if they are made.
An HRO is not defined by whether or not it employs nursing staff that is highly reliable in preventing errors.
An HRO is not defined by whether or not it has a reliable patient safety record or is a model for hospitals.
An HRO is not defined by whether or not it reliably reports all patient care errors to the appropriate body.
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