According to research by Albert Mehrabian, most of our emotional information is
communicated with our gestures.
Indicate whether the statement is true or false
FALSE
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When you ethically use the information you gathered to customize your speech to your audience, you are performing
A) demographic analysis. B) ethnocentrism. C) audience adaptation. D) psychological analysis.
"Could the presumed cause produce the effect?" should be asked when testing the soundness of an argument by __________
Fill in the blanks with correct word
Which of the following is NOT among the most common characteristics of public relations?
a. audience knowledge and focus b. spontaneity c. good communication d. a management function within an organization
Satisfied couples do not
a. engage in conflict. b. engage in the "complain-defend" pattern of conflict. c. argue very often. d. empathize with each other. e. All of the above