Answer the following statements true (T) or false (F)

1. Deming promoted the statistical process control.
2. Total Quality management has become very popular in the private and public sectors over the past twenty to thirty years.
3. Six Sigma was originally developed by Motorola in 1900.
4. Six Sigma refers to cutting errors down to no more than 1 in 3.4 million occurrences.
5.Kaizen is the Japanese adaptation of the quality and continuous improvement movements.



1. FALSE
2. TRUE
3. FALSE
4. TRUE
5. TRUE

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Which of the following describes a retroreflective scan?

a. The scanning method in which the light beam transmitted from the transmitter is reflected back to the receiver by the target to be detected b. The scanning method in which the target to be detected passes between the transmitter and receiver, interrupting the light beam c. The scanning method in which the receiver responds only to depolarized light reflected from a corner cube reflector or polarized sensitive tape d. The scanning method in which a target is detected as it passes between a photoelectric sensor and a reflector

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Masonry units in an adhered masonry veneer _______.

A) require grouting of joints after adhering the units. B) require pointing of joints before adhering the units. C) require grouting of joints while the units are being adhered. D) do not require pointing of joints.

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All of the following statements are true EXCEPT:

A. computers in most North American vehicles use ground-side switching with current-limiting devices. B. most European and some Japanese manufacturers use power-side switching. C. power-side switching minimizes galvanic corrosion because electrons move in their normal direction. D. automotive computer systems since the mid-eighties have operated on 10 volts.

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Low voltage thermostats normally operate on:

A) 480 volts. B) 24 volts. C) 277 volts. D) 120 volts.

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