Redefining the business mission of a mattress manufacturer as "a good night's sleep," rather than stating the mission as "the manufacture of high-quality mattresses," will:
A. not stimulate an awareness of changes in consumer desires
B. be too broad a statement to be of any real use in serving customers
C. stifle creativity in discovering opportunities to serve customers
D. help ensure the firm retains its focus on consumers
E. ensure the core products will be retained
Answer: D
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When does groupthink tends to develop?
a. when there are many out-group members on a team b. when the out-group members are encouraged to become leaders c. when the team becomes excessively cohesive d. when the team becomes virtual
High levels of which type of conflict can lead to absenteeism, turnover, and a substantial drop in work performance, all of which can have a devastating effect on organizational goals and objectives.
a. Utilitarian b. Functional c. Institutional d. Dysfunctional
The Landrum-Griffin Act provides for federal regulation of internal union affairs
a. True b. False Indicate whether the statement is true or false
The Internal Revenue Code includes which of the following assets in the definition of Sec. 751 properties?
A) inventory, which is substantially appreciated B) cash C) capital assets D) Sec. 1231 assets