In an effort to provide evidence-based care, the nurse manager of the unit informs the staff that they will be benchmarking their wound care practices with that of the major medical center in the area
The staff recognizes that they will be doing which of the following? a. Measuring their wound care practices against one of their hospital's toughest competitors,a recognized leading hospital in the area
b. Competing with another hospital to determine who provides the better care
c. Comparing the number of cases of wound care in their hospital with the number of casesin the other hospital
d. Working harder for longer hours each shift
A
Benchmarking is defined as the continuous process of measuring products, services, and practices
against the toughest competitors or those customers recognized as industry leaders (The Joint
Commission, 2009; Camp, 1994). The purpose of benchmarking is not to compare number of cases,
compete with the other hospital, or for the staff to work harder.
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