When Universal Studios Japan opened, health inspectors discovered the theme park had piped industrial use water not suitable for drinking into its drinking fountains. The problem was unanticipated and costly to repair. This is primarily an example of how _____ factors can cause a business to incur unexpected costs.
A. social
B. economic
C. competitive
D. cultural
E. political and legal
Answer: E
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Which of the following is a result of corporate scandals?
A. People have become more tolerant of perceived unethical behavior. B. People have become more aware of perceived unethical behavior. C. People have become less ethical in their approach to decision-making. D. People have become less aware of perceived unethical behavior.
Sheila wants to ensure that her goals for her department are specific. According to the text, she should ask ______.
A. how will we complete this? B. where will this need to occur? C. how should I start? D. who is the scapegoat?
You have spent the last 20 years of your career in various marketing channel management roles with a variety of companies. One of the things you have learned is that channel conflict can be very destructive to all members of the marketing channel. Which of the following actions would you take to ensure that channel conflict does not occur in your current role?
A. Encourage each member of the channel to act in its self-interest. B. Make sure the channel handles a diversified set of competing products. C. Minimize the level of communication among members of the channel so conflicts do not get started. D. Establish clearly-defined roles and responsibilities for each member of the channel. E. Maintain loosely-defined roles and responsibilities for each member of the channel so each feels like they have some independent decision-making ability.
The first step in the weighted-factor rating technique is to
a. Multiply each factor score by its weight and sum the weighted scores for each location b. Identify all factors considered important to the facility location decision c. Assign a weight to each factor d. Assign a performance score to each factor for each location