Several small rural hospitals have been acquired by a large nationwide healthcare organization. Six months after the acquisition, the rural hospitals remain in conflict with the management team and with one another
Choose the questions that the management team should ask in order to identify the reasons for this continued discord. Select all that apply. 1. How are the hospitals communicating with the organization and with one another?
2. Are the goals of the hospitals aligned with those of the organization?
3. Are the rural hospitals too focused on patient-centered care and safety?
4. How is the organization handling decision making with the hospitals?
5. Aren't buyouts always this way?
1, 2, 4
Explanation: 1. Communication is paramount in successfully working in a large organization.
2. When subsections of the organization are separated by distance, it is easy for goals to be out of alignment.
3. There can never be too much focus on being patient-centered and safety-minded.
4. If the organization is making all of the decisions and passing them down to the hospitals, discord is likely to occur and continue.
5. This question minimizes the issue and does not address the problems. If management takes this attitude, the problems will likely continue.
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