It is best to make dramatic gestures when delivering a speech via video

Indicate whether the statement is true or false.


Answer: False

Communication & Mass Media

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Answer the following statement(s) true (T) or false (F)

1. The workplace frame is one in which instrumental goals tend to dominate over relational goals. 2. Workplace culture, workplace groups, and workplace communities consist of thinking, reflective people who monitor their own behavior and try to reinvent a new style each day. 3. Most organizations try to create an atmosphere of friendliness and the valuing of customers by the use of such phrases as “Your call is very important to us.” 4. Clear relational connection and positions of power in the workplace are rarely established through the ways in which people talk with one another. 5. People derive much of their sense of identity from their job.

Communication & Mass Media

Persuasion differs from coercion in that:

A. Persuasion manipulates people's point of view B. Coercion allows the respondent free choice C. They are only different words for the same concept D. All of the above E. None of the above

Communication & Mass Media

Why should you avoid static evaluation?

A. Language tends to be static, but people and events are forever changing. B. You can never know all or say all about anything. C. Language symbolizes reality and is not the reality itself. D. Everything is unique

Communication & Mass Media

When you need to use a microphone to be heard, you are most

likely to use a. a fixed microphone. b. a portable microphone. c. a lavalier or clip-on microphone. d. a table microphone. e. any of the above types of microphones.

Communication & Mass Media