Bad news might be made worse if delivered in a medium with low social presence
Indicate whether this statement is true or false.
TRUE
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Sometimes listeners are willing to accept the general truth of an argument, but they resist being persuaded by refusing to accept that the argument applies to them specifically. In this case, they are using a resistance technique called __________.
A. compartmentalization B. delusion C. dismissal D. the boomerang effect
Staying within your time limit is an important skill for competent, ethical speaking
Indicate whether the statement is true or false
Select the five most important ideas you want people in the audience to carry away with them, and then present the ideas as something fresh and meaningful
Indicate whether the statement is true or false
________ is a condition in which people lack the ability to understand, describe, and process emotions.
A. Emotional underexpression B. Emotional processing deficit disorder C. Alexithymia D. Neuroticism