______________is a misunderstanding that occurs when the speaker and the receiver miss each other with their meaning.

A. Bypassing
B. harmonizer
C. observering
D. encouragering


A. Bypassing

Communication & Mass Media

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As he began his Veterans Day speech, Karl welcomed all the veterans in the audience and said he was honored to address them on this day of remembrance. Karl is orienting the audience by __________.

A. presenting a startling statement B. asking a rhetorical question C. referring to the occasion D. using a personal narrative

Communication & Mass Media

Destroying notes after a mediation ______.

A. is mandatory B. is illegal in all cases C. unnecessary in all cases D. is common mediator practice

Communication & Mass Media

Researchers claim that men and women tend to use language differently. Men are more likely to

a) use communication to maintain relationships and cooperate with others. b) assert their ideas and verbally compete with others. c) include qualifiers and tag questions in their sentences. d) provide more supporting or explanatory details before getting to the point. e) speak tentatively.

Communication & Mass Media

Because the students at her school all live at home and commute to classes, Mika concluded that she could best hold her classmates interest with a speech devoted to local issues. In drawing this conclusion, Mika was engaging in

A. inference. B. survey research. C. value analysis. D. deductive reasoning.

Communication & Mass Media