Financial statements referred by external stakeholders compare actual unit costs with targeted unit costs
Indicate whether the statement is true or false
False
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Charles is a first generation college student, and he has found it difficult to communicate with his professors. He doesn’t understand their jargon and finds their communication style intimidating. This example illustrates that ______.
a. colleges are elitist and tends to exclude individuals b. professors are responsible for setting the norms of college campuses c. professors use excessively complicated language to confuse students d. colleges have their own language that must be learned to communicate effectively
Assets classified as property, plant, and equipment are reported at
a. each asset's original cost less depreciation since acquisition. b. each asset's estimated salvage value at the balance sheet date. c. the estimated depreciable cost at the balance sheet date. d. each asset's estimated market value at the balance sheet date.
Answer the following statements true (T) or false (F)
1. Because hospitality services are largely intangible, having a strong brand image is very important in the hospitality field. 2. Differentiation means to scrap the old strategic plan and build a different one. 3. An example of finding a special niche would be to target a market by lowering the cost of the service product. 4. Although strategic planning is traditionally viewed as a management prerogative, more hospitality organizations are including their employees in planning.
When asking the audience what you want them to do next, you need to _____
A) remind the audience of key points B) create a call to action with tangible tasks C) visualize the outcome for the audience D) remind the audience of the satisfaction they will experience E) create a check list or timeline to display content