Activity-based management includes all of the following except identifying
a. customer satisfaction with a product or service.
b. the resources that are consumed by each activity.
c. activities as value-adding.
d. how resources are consumed by each activity.
A
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When planning your business communication, it is important to consider what aspects of audience?
A) Audiences with varying levels of expertise. B) Management, subordinates, co-workers, and customers. C) Gender, age, and physical limitations. D) All of the above. E) A and B.
Smith Industries is considering replacing a machine that is presently used in its production process
Which of the following is irrelevant to the replacement decision? Old Machine Replacement Machine Original cost $70,000 $45,000 Remaining useful life in years 5 5 Current age in years 5 0 Book value $33,000 Current disposal value in cash $10,000 Future disposal value in cash (in 5 years) $0 $0 Annual cash operating costs $7,000 $4,000 Which of the information provided in the table is irrelevant to the replacement decision? A) the sales price of the new machine B) the original cost of the old machine C) the current disposal value of the old machine D) the annual cash operating costs
Which of the following statements about inventory and storage is true?
A. Decisions about inventory levels are usually not of concern to marketing managers, as inventory levels are best determined based on the amount of the product produced. B. Only government agencies can store products in public warehouses. C. A distribution center is used to avoid unnecessary storing costs. D. Achieving customer service goals makes a large inventory almost inevitable. E. Minimizing storage costs will lead to lower total distribution costs.
Some promises are not legally binding
Indicate whether the statement is true or false