A nurse has a transactional leader as a manager. Which finding will the nurse anticipate from working with this leader?
a. Increased turnover rate
b. Increased patient mortality rate
c. Increased rate of medication errors
d. Increased level of patient satisfaction
ANS: D
Research has found that on nursing units where the nurse manager uses transactional leadership there is an increased level of patient satisfaction, a lower patient mortality rate, and a lower rate of medication errors. Turnover rate is decreased since staff retention is increased with transformational leadership.
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