"Direct recognition" occurs when the insurance company
A)
reduces dividend payments because of an unexpected increase in costs.
B)
increases premiums in recognition of the insureds advancing age.
C)
reduces the rate earned on a portion of the cash value, because the insured has taken out a policy loan.
D)
revises its actuarial factors to reflect the changing risk environment.
C
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Matthew is an individual acting as a sales agent with the responsibility for finding new franchisees within a specified territory. Matthew is a(n)
A. multiple-unit franchisor. B. area developer. C. franchisor representative. D. master licensee.
Lenore is face with a dilemma in the workplace. She plans to follow the rational decision-making model to resolve this issue. Which of the following is the first step she should take?
A. gather information B. identify the problem C. generate alternatives D. develop action plans
According to the text, which type of selling situation relies most heavily on building a relationship with the customer?
A) transactional B) straight re-buy C) strategic alliance D) consultative E) outbound telemarketing
Which of the following is not classified as manufacturing overhead?
A. Production supplies B. Supervisory labor C. Product delivery costs D. Factory insurance