To be effective, speakers should add a two-second pause
a. before and after each transition or signpost.
b. only after asking a question.
c. whenever they feel nervous or uncertain.
d. before the first sentence and after the last sentence.
d
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You are studying to be a psychologist. The type of listening that you will most often use on the job will be _____ listening
A. comprehensive B. therapeutic C. appreciative D. discriminative
While women and men have similar feelings, they express their emotions differently.
Indicate whether the statement is true or false.
A chart that lists the pro's and con's while evaluating solutions is
A. T-chart. B. Action chart (PERT). C. Fish-bone diagram. D. Flowchart.
Uncertainty Reduction Theory predicts that high levels of uncertainty produce
A. high levels of liking B. high levels of affiliative expressiveness C. high levels of reciprocity D. high levels of similarity