Which of the following is NOT a principle in providing quality customer service?
A) Sell the benefits, not the price B) Give as little as possible
C) Provide value-added D) Follow up after the sale
B
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The GM 4R70 is a four-speed automatic transmission that uses a Ravigneaux compound planetary gear set.
Answer the following statement true (T) or false (F)
Generally, less than ____ percent error per angle of rotation exists.
A. 1 B. 5 C. 10 D. 25
DDC is a control process in which a microprocessor, acting as a digital controller, constantly updates a database of internal information.
Answer the following statement true (T) or false (F)
A ____ section is a view of an object which is imagined to be cut entirely in half, with half of the object then removed so that the cut surface can be viewed for its details.
A. partial B. full C. print D. cut out