A unit has experienced several violent outbursts that have resulted in the forcible restraint of patients. On review, each violent event and all crisis management strategies were appropriately followed
To maximize staff efficiency the nurse manager should: a. determine the institution's policies regarding the management of crisis situations should be reviewed in mandatory staff education sessions.
b. schedule staff breaks at intervals that allow staff members to leave the unit and relax while discussing the problems in the current milieu.
c. invite a team of experts to evaluate crisis management on the unit for 1 month to determine whether any procedures are being unintentionally omitted.
d. schedule a multidisciplinary team education meeting and invite a distinguished expert who can help staff members understand that they managed each crisis appropriately.
B
Despite the fact that everything that could be done in each violent event was done, the staff members are still experiencing high levels of stress more often. If feasible, the nurse will provide ways to manage the staff's higher level of stress during this time. The only selection that offers an avenue for immediate stress management is scheduling frequent breaks.
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