Answer the following statements true (T) or false (F)
1. The effect of the service environment on the hospitality employees is of small importance, because they become so accustomed to it.
2. All guests dislike crowds, so the servicescape must be designed to prevent crowding.
3. The human brain can only process around seven pieces of random information at a given time.
4. The service setting should be designed to assure guests they are safe and secure within it.
1. False
2. False
3. True
4. True
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a. children b. college students c. grown adults d. senior citizens
Which of the following is not a strategic risk of outsourcing?
A. loss of control over a supplier B. loss of cross-functional skills C. loss of nonvital functions D. loss of critical skills
Internet2 provides a nationwide 100 gigabit-per-second network
Indicate whether the statement is true or false
Barbara was charged 9.35% interest and paid $375.50 interest on a simple interest loan for 105 days from her local bank. How much did she borrow? Use ordinary interest. (Round to the nearest cent)