Lako Systems wants to train its salespeople to anticipate the questions that customers will ask as well as to better understand their needs. One good training method for this would be
A. role-playing.
B. adventure-based learning.
C. cross-training.
D. coaching.
Answer: A
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What should a leader do in between meetings?
a. Allow their employees to work independently. b. Send reminders of upcoming work to be discussed at the next meeting. c. Take over a task that is not being completed in a timely manner. d. Allow workers to switch tasks if they think it will benefit the group.
Peter earns $14.50 per hour for straight time (40 hours), and the company pays him time-and-a-half for overtime. He worked 46 hours at his job during the first week of March 2018. What was Peter's gross pay for the week?
A) $667.00 B) $671.50 C) $710.50 D) $1000.50
_______________________ is a service provided by the U.S. Postal
A. Endicia B. PC Postage C. Indicia D. Electronic Postage
Benny Wong bought a BMW from Danny's Auto sales on Monday. He wanted the tires upgraded to a special racing model. The cost was worked into the purchase price. The whole purchase was financed over three years. Danny's called Benny at 5:00 p.m
on Thursday to tell him the tires were on and that he could pick up the car. Benny didn't actually receive this message until Friday at 8:00 a.m. Friday, the car was severely damaged in the hail storm. Who is responsible for repairing the car? Why? A) Benny. He was the owner of the car as of Monday when the deal was completed. B) Benny. He was the owner of the car as of Thursday at 5:00 p.m. when he was notified that the tires were on. C) Danny's. Benny did not receive notice of completion until after the car was damaged. D) Danny's. Benny would not become the owner until the price was determined. E) Benny. The hail storm was an act of God for which Danny's can't be held responsible.