A patient with mental illness asks a psychiatric technician, "What's the matter with me?" The technician replies, "Your wing nuts need tightening." The patient looks bewildered and wanders off
The nurse who overheard the exchange should take action based on:
a. violation of the patient's right to be treated with dignity and respect.
b. the nurse's obligation to report caregiver negligence.
c. preventing defamation of the patient's character.
d. supervisory liability.
ANS: A
Patients have the right to be treated with dignity and respect. Patients should never be made the butt of jokes about their illness. Patient emotional abuse has been demonstrated, not negligence. The technician's response was not clearly defamation. Patient abuse, not supervisory liability, is the issue.
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