Inside influences for change in organizations, such as company culture and employee diversity are called
a. Exterior pressures
b. External forces
c. Interior pressures
d. Internal forces
d. Internal forces
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The Maastricht Treaty called for:
A) the creation of an Asia Free Trade Area (AFTA). B) the creation of an economic and monetary union in Europe. C) Chile's acceptance into Mercosur. D) the purchase of CDs and tapes from distributors in Europe. E) the creation of the seven-nation European Free Trade Association (EFTA).
Which one of the following is not particularly a characteristic of an authentic leader?
A) clearly states what he or she means B) admits mistakes when they occur C) shows consistency between beliefs and actions D) discourages others from expressing an opposing view
Customer relationship management (CRM) helps consumer marketers
A. treat all submarkets as a single huge market. B. reduce their focus on local customers. C. deliver the same marketing mix to all customer segments. D. treat customers individually as segments of one. E. limit their personalization efforts.
_____ is theexamination of specific tasks that are assigned to each position, independent of who might be holding the job at any specific time.
A. Job embeddedness B. Job restructuring C. Job analysis D. Job specification