Which of the following is the most effective use of IM in a professional setting?

A) Assuming the IM is secure
B) Using IM for lengthy, complex messages
C) Having multiple IM conversations at the same time
D) Leaving a physical meeting to respond to IM
E) Making yourself unavailable for IM when you need to focus on other work


Answer: E
Explanation: E) Unless a meeting is scheduled or you're expected to be available for other reasons, make yourself unavailable when you need to focus on other work.

Business

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