Seeing a patient with his head in his arms resting on the over-the-bed table, the nurse steps into the room and asks if the patient feels ill. The patient, without raising his head, says, "I'm fine." What would be an appropriate response of the nurse?
a. Sit down next to the bed and say, "You don't act fine."
b. Pat him on the shoulder and continue on rounds.
c. Say, from the doorway, "If you need anything, just call me."
d. Assist the patient to sit up and say, "Now, that's much better, isn't it?"
ANS: A
Reading the body language that says "I'm not fine," the nurse should enter the room and be seated to demonstrate willingness to listen.
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