Which of the following communications should be used when preparing a patient for a laboratory test?
A. Use technical terminology and language when providing information about the test
B. Use the patient's first name to establish a friendly atmosphere
C. Avoid giving the patient test instructions if the patient has had the test before
D. Let the patient be your guide in determining how much information to provide
E. Interpret and communicate the test results to the patient as soon as they are available
Answer: D
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