If you put a caller on hold and determine it will be a long wait, ____.
A. offer to call back
B. tell the patient to call back
C. suggest that calling on another day would be better
D. explain how busy you are and say that you cannot talk
E. wait five minutes and then hang up the phone
A. offer to call back
If you know the wait will be long, offer to call the patient back and ask if there is a time that is best for the return call.
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Indicate whether the statement is true or false
The EMT is correctly assessing breath sounds on a 3-year-old male when he:
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Which of the following correctly describes the impact of motorcycle helmet use?
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