James, a sales executive at an apparel store, encounters a German customer who does not speak English. The customer tries to communicate his needs to James. After interpreting the customer's needs, James is still seeking clarity to help understand the customer better. James should next try to ________.
A. use humor and sarcasm
B. pretend to address the customer's needs
C. paraphrase the customer's message
D. adopt a flippant approach
Answer: C
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Indicate whether the statement is true or false
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Indicate whether the statement is true or false