The nurse manager in the Emergency Department needs to implement new staffing patterns. As a transformational leader, the nurse manager should:
a. Explain in detail how well the new idea will work.
b. Reinforce how this change will respond to the ideas and solutions generated by staff members.
c. Reason with staff members that the new idea will save money and allow more free time.
d. Imply that raises will be smaller than anticipated if the new idea is not accepted.
ANS: B
Transformational leadership inspires and motivates others through influence and persuasion rather than through rewards (e.g., free time) and punishment (e.g., smaller raises). This type of leader listens to the views of others (such as those of the staff members), empowers others to lead (such as in generating solutions for staffing problems), finds ways to remove barriers, and serves as an advocate for those who care for patients.
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