In e-mail, it's generally a good idea to avoid:
a. uppercase letters for all text
b. lowercase letters for all text
c. both of the above
d. none of the above
c
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Which of the following is a specialized language for a particular profession or industry?
A) Abstract words B) Concrete words C) Clichés D) Buzzwords E) Jargon
A marketer will most likely use all available connectors during a single MPR campaign
Indicate whether the statement is true or false
Functional headings, such as Analysis of Findings or Discussion, are useful for sensitive topics that may upset the reader
Indicate whether the statement is true or false
in planning service capacity, firms have to manage the trade-off between ______.
a. lost customers and higher costs from maintaining a capacity cushion b. lost customers and higher costs from operating at economies of scale c. lost customers and higher costs from operating at diseconomies of scale d. lost customers and higher costs from attracting new customers